Privacy Policy for Thai Letter Tracer
Last updated: August 3, 2026
Thai Letter Tracer (also known as ThaiTrace) ("we", "us", or "our") operates the Thai Letter Tracer mobile application (the "App"), a lightweight educational tool to help users practice tracing and learning Thai letters (consonants, vowels, numbers, and related content) anytime, anywhere.
We are committed to protecting your privacy. This Privacy Policy explains what information we and our third-party partners collect when you use the App, how we use it, and your choices—including how to delete your account and associated data.
Delete your Thai Letter Tracer account
App: Thai Letter Tracer (ThaiTrace)
Developer / publisher: as listed on the Google Play Store listing for this app.
You can delete your account and associated cloud data yourself in the App. We do not provide a public web form for deletion requests, because open forms can be abused (for example, someone entering another person’s email to try to delete an account they do not control). In-app deletion requires you to sign in and re-confirm your identity (password or Google), which protects your account.
How to delete your account (in the App)
- Open Thai Letter Tracer on your device.
- On the home screen, open Settings (gear icon).
- Under Account & sync, make sure you are signed in with the account you want to remove.
- Tap Delete account.
- Confirm the warning. Optionally tick Also delete progress on this device if you also want local progress wiped.
- Confirm your identity:
- Email account: enter your password.
- Google account: confirm with Google when prompted.
- Wait for the confirmation message that deletion succeeded (or an error if something went wrong).
What data is deleted
- Your sign-in account (email/password and/or Google) with our authentication provider (Firebase Authentication).
- Your cloud-synced progress linked to that account (for example lifetime scores, streaks, badges, unique letters completed, and related progress fields stored under your user id).
What may be kept
- Local progress on the device if you do not choose “Also delete progress on this device” — you can keep playing as a guest with data that stays only on that phone/tablet.
- Advertising / device data handled by Google AdMob (advertising identifiers, etc.) is separate from your account. Opt out of personalized ads via device settings or My Ad Center. We do not use AdMob data as your learning account.
- Limited records we may need for security, fraud prevention, or legal obligations (if any), only for as long as required by law.
If you cannot use the App
If you cannot open the App (for example you uninstalled it), contact us from the same email address you used to sign in:
Team44Dev@Outlook.com
Subject line suggestion: Delete my Thai Letter Tracer account
We will only process deletion for the account that matches the verified sign-in email (and may ask for confirmation so we do not delete someone else’s account by mistake). We aim to complete valid requests within 30 days.
1. Information We Collect
a. Local / guest use (no account)
You can use the App without creating an account. In that case:
- Tracing practice (stroke guides, accuracy feedback, lives, tokens, scores, streaks, badges, etc.) is stored on your device using local app storage.
- We do not require a name, email, or account for guest play.
- Stroke geometry used for feedback is processed on-device for gameplay; we do not upload raw stroke drawings as a separate personal profile.
b. Optional account (email or Google)
You may optionally create or sign in to an account to sync progress across devices. When you do, we process:
- Account identifiers — email address (for email/password accounts), Google account identifiers and basic profile information Google provides when you use Google Sign-In (such as email, display name, and profile photo URL if available).
- Authentication data — handled by Google Firebase Authentication (passwords are not stored by us in readable form; authentication is provided by Firebase).
- Cloud progress data — gameplay progress associated with your account (for example lifetime score, high scores, daily streak metadata, badge ids, unique letters completed, mode stats, and similar fields) stored in Google Cloud Firestore under your account user id.
Account creation is optional. Guest play remains available without signing in.
c. Advertising (via Google AdMob)
The App displays advertisements to support free access. We use Google AdMob (part of Google LLC) to serve ads.
AdMob automatically collects and shares certain data for ad serving, personalization (where permitted), analytics, and fraud prevention, including:
- Device and account identifiers (e.g., Android Advertising ID, app set ID)
- IP address (which can infer approximate location)
- User interactions with ads and the app (e.g., views, clicks)
- Diagnostic information (e.g., crash logs, performance data)
This data helps deliver relevant ads and measure performance. We do not sell this data. It is handled primarily by Google.
For details on Google's data practices, see:
Google Privacy Policy
AdMob Policies
We may use Google's User Messaging Platform (UMP) to request your consent for personalized ads (required in regions like the EU/EEA, UK, Switzerland). You can opt out of personalized advertising via your device settings (Android → Settings → Google → Ads) or Google's My Ad Center.
We do not collect sensitive data categories such as health, race, or religion, and we do not sell personal data to third parties.
2. How We Use Information
- Local progress — To run gameplay on your device (scores, lives, streaks, badges, settings such as theme and audio).
- Account & cloud progress — To authenticate you, sync and restore progress across devices, and provide account features you request (including account deletion).
- Ad-related data — Handled by Google AdMob to show ads, improve relevance (if consented), detect fraud, and analyze performance.
- Support — If you email us, to respond to your request (for example account or data questions).
We do not use data for purposes unrelated to operating and improving the App.
3. Third-Party Services
- Google AdMob — Advertising (see links above).
- Google Play Services — App distribution and platform services; subject to Google's Privacy Policy.
- Google Firebase (Authentication and Cloud Firestore) — Optional account sign-in (email/password, Google) and cloud progress sync/storage. Subject to the Google Privacy Policy and Firebase privacy information.
The App does not currently use separate third-party analytics or social SDKs beyond the services listed above.
4. Children's Privacy
The App is suitable for learners of many ages, including children learning Thai. We do not knowingly collect personal data from children for marketing. Optional accounts should only be created by someone with authority to do so (for example a parent/guardian). AdMob and platform settings may restrict certain ad personalization for children’s apps. If you believe a child has provided personal data inappropriately, contact us and we will take appropriate steps.
5. Data Security
We use reputable infrastructure (including Google Firebase) and access controls (for example Firestore rules that restrict each user’s cloud progress to their own signed-in account). No method of transmission or storage is 100% secure. Guest/offline features keep progress on-device and do not require an account.
6. Your Choices and Rights
- Use the App as a guest without creating an account.
- Sign in optionally to sync progress; sign out anytime in Settings.
- Delete your account and cloud data in the App (see Delete your Thai Letter Tracer account above).
- Opt out of personalized ads via device settings or My Ad Center.
- Under applicable laws (e.g. GDPR, UK GDPR, CCPA/CPRA), you may have rights to access, correct, or delete personal data — contact us to exercise them. We may need to verify your identity before fulfilling a request.
7. Data Retention
- Guest / local data — Stays on your device until you clear app data, uninstall, or use in-app options that reset progress.
- Account & cloud progress — Kept while your account remains active so sync works; removed when you delete your account as described above (subject to brief processing time and any legal retention requirements).
- Support emails — Kept as long as needed to handle your request and for ordinary business records.
8. Changes to This Privacy Policy
We may update this policy. Changes will be posted here with an updated date. For material changes, we may also provide in-app notice or update the Play Store listing.
9. Contact Us
Questions about privacy or this policy:
Team44Dev@Outlook.com
By using Thai Letter Tracer, you agree to this Privacy Policy.
Thank you for learning Thai with us!